Frequently Asked Questions
Below are answers to the questions we get most often about ordering, sizing, shipping, and garment care.
ORDERS
How long does it take to receive my order?
Most orders take 2–5 business days to produce and 3–7 business days to ship (U.S.). Holiday seasons may take longer.
Can I change or cancel my order?
Orders begin production quickly, so changes are not guaranteed. Email us immediately at mycreedstore@gmail.com and we’ll help if the order hasn’t entered production.
SHIPPING
Do you offer free shipping?
Yes — U.S. orders over $100+ ship free.
Do you ship internationally?
Yes, to most countries. International shipping times vary.
RETURNS & EXCHANGES
What is your return window?
We offer a 30-day return window from the delivery date.
Do I pay for return shipping?
No — return shipping is free for eligible items.
Where do returns go?
Returns are processed by our fulfillment partner:
MyCreed Returns
217 Wrangler Drive, Coppell, TX 75019
SIZING
How do I find my size?
Every product includes a Size Guide section. For tailored fits, consider sizing up.
PRODUCTS & CARE
How should I wash my MyCreed apparel?
Turn inside-out and wash cold.
Hang-dry for longest life.
Avoid bleach or ironing directly over print.
CUSTOMER SUPPORT
How do I contact MyCreed?
Email us at mycreedstore@gmail.com or send a message through our Contact page.
